Business enterprises, private institutions and government bodies are eligible to submit entries to the CXA Awards.
Business enterprises, private institutions and government bodies are eligible to submit entries to the CXA Awards. Customer experience and marketing agencies or consultancies may submit on behalf of their clients, as a joint application. Participants may submit as many individual entries as they wish, including entries submitted to other awards programmes or bodies. The campaign can be local, regional, national or international. The executing company must have a physical/virtual Sub-Saharan presence to be eligible.
A customer experience consultancies, vendors or solution provider are not eligible to enter.
Entries may be submitted across various categories (the category definitions are provided within the category sub-section). It is important that the entry be adapted to ensure there is relevance between the submission and the category being applied for. The judges will not accept carbon copy entries across multiple categories, or entries that do not show relevance to the category.
There are some important rules that apply to the submission process to ensure uniformity for the judging panel.
Allowing the judges to easily see the link between the key criteria segments will be beneficial to the submission
Deadline for submissions: 16th May 2019
You will be notified of your status as a finalist by the 25th June 2019
As a finalist, you may be required to submit a short supporting video to be showcased at the awards evening.
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