Eligibility

Business enterprises, private institutions and government bodies are eligible to submit entries to the CXA Awards.

Business enterprises, private institutions and government bodies are eligible to submit entries to the CXA Awards. Customer experience and marketing agencies or consultancies may submit on behalf of their clients, as a joint application. Participants may submit as many individual entries as they wish, including entries submitted to other awards programmes or bodies. The campaign can be local, regional, national or international. The executing company must have a physical/virtual Sub-Saharan presence to be eligible.

A customer experience consultancies, vendors or solution provider are not eligible to enter.


Scope

Entries may be submitted across various categories (the category definitions are provided within the category sub-section). It is important that the entry be adapted to ensure there is relevance between the submission and the category being applied for. The judges will not accept carbon copy entries across multiple categories, or entries that do not show relevance to the category.

 

Submission

There are some important rules that apply to the submission process to ensure uniformity for the judging panel.

  1. Primary Phase (executive summary)
    1.  limited to 100 words. Minimum font size is 12 point.
    2. This statement will be used on the website and the brochure should you progress as a finalist.
    3. The executive summary should include the following sections under separate headlines:
      1. Problem Identification / Cause Analysis                                
      2. Strategic plan                                    
      3. Execution                                                                           
      4. Measurement & Refinement                                    
      5. Exceptional Impact                                                         
    4. Graphs and images may be included into the executive summary
      This will not add to the executive summary word count

  1. Full Submission               
    1. The full submission is limited to 1200 words per headline section
      1. Problem Identification / Cause Analysis                                
      2. Strategic plan                                    
      3. Execution                                                                           
      4. Measurement & Refinement                                    
      5. Exceptional Impact         
    2. You may include graphs and images in your submission (these do not add to the word count restrictions)

  1. Form and Flow
    1. Ensure that the submission follows a process of logical flow within the format provided

Allowing the judges to easily see the link between the key criteria segments will be beneficial to the submission

 


 

Submission Process

Deadline for submissions: 16th May 2019

Submission:

  1. Start by downloading the PDF here.
  2. Read the instructions and process carefully - this will detail everything you will need to submit.
  3. You will need to send your submission to marcia@kineticevents.net

You will be notified of your status as a finalist by the 25th June 2019

As a finalist, you may be required to submit a short supporting video to be showcased at the awards evening.

For any questions please feel free to contact the Kinetic marketing department at here.